City Clerk's Office – (863) 421-9921
    City Manager's Office – (863) 421-3650
    Code Compliance - (863) 421-9937
    Fire Department – (863) 421-3611  

�� Utilities & City Services

Electricity Provider: Duke Energy Florida

• Customer Service: 1-800-700-8744

• Website: duke-energy.com

• Start/Stop Service: Start or Stop Service

• Outage Reporting: Report an Outagehainescity.comhainescity.com+2duke-energy.com+2duke-energy.com+2duke-energy.comlakelandelectric.com

Duke Energy is the primary electricity provider for Haines City, including the Southern Dunes community. They are currently undertaking grid improvement projects in the area to enhance service reliability and reduce outages .duke-energy.com

City of Haines City Utilities

• Address: 620 East Main Street, Haines City, FL 33844

• Phone: (863) 421-3600

• Online Payments: Pay Utility Bill

• Start/Stop Service: Start/Stop/Move Service

The City provides water, sewer, and solid waste services to residents. For any issues or service requests, residents can contact the Utilities Department directly .hainescity.comhainescity.com

�� Hospitals & Urgent Care

Advent Health 

• Address: 36245 US Highway 27, Haines City, FL 33844

• Services: Full-service emergency care for adults and children

BayCare Urgent Care

• Address: 36245 US Highway 27, Haines City, FL 33844

• Phone: (863) 866-9933

• Hours: Monday – Friday: 8:00 AM – 8:00 PM; Saturday – Sunday: 9:00 AM – 6:00 PM

• More Info: BayCare Urgent Care

AdventHealth Centra Care

• Services: Walk-in urgent care for minor illnesses and injuries

• More Info: AdventHealth Urgent Care