SOUTHERN DUNES MASTER HOACOMMUNITY-WIDE GARAGE SALE REMINDER!This Saturday, October 17, 2026 Time: 8:00 AM – 1:00 PM
Dear Southern Dunes Residents,
Just a friendly reminder that our Southern Dunes Community-Wide Garage Sale is happening this Saturday, October 17th! This is a great opportunity to clean out your closets, find some treasures, meet your neighbors, and enjoy a fun community event! Whether you are participating as a seller or browsing for bargains, we ask everyone to follow the community guidelines and safety reminders below.
GARAGE SALE RULES & GUIDELINESSale Hours: 8:00 AM to 1:00 PM. Please do not set up or begin selling before the scheduled start time. Residents Only: Only Southern Dunes residents may host sales. Outside vendors and commercial sellers are not permitted. Sale Locations: All sales must take place within your own property, driveway, or garage. Do not block sidewalks, streets, or neighboring driveways. Permitted Items: Sales are limited to personal household items, clothing, furniture, toys, and other typical garage sale merchandise. Signs & Displays: Do not place signs, merchandise, or displays on common areas, landscaped areas, or community property without authorization. Clean-Up: All unsold items, displays, and signs must be removed promptly after the event. Please dispose of unwanted items properly. Parking Restrictions: Parking on grass, sidewalks, or landscaped areas is strictly prohibited. Do not block driveways, mailboxes, intersections, or emergency vehicle access. No parking on Southern Dunes Boulevard, Hemingway Avenue, or designated yellow-line/no-parking areas. Resident Responsibility: Participants are responsible for their personal belongings, merchandise, transactions, and the security of their property. The Association is not responsible for lost, stolen, or damaged items.
IMPORTANT TRAFFIC & SAFETY REMINDERSDRIVERS — PLEASE SLOW DOWN! We anticipate increased vehicle and pedestrian traffic throughout the community during the event. Drive slowly and remain alert for pedestrians, children, pets, and vehicles entering or exiting driveways. Watch for people walking between parked vehicles. Follow all posted speed limits and traffic signs. Avoid cellphone use and other distractions while driving. Do not stop or park in a manner that creates traffic congestion or blocks emergency access. Please be patient and courteous with visitors and fellow residents.
PEDESTRIAN, CHILD & PET SAFETY
Children should be accompanied and supervised by a responsible adult. Use sidewalks whenever available and cross streets carefully. Keep pets securely leashed and under control at all times. Secure pets while conducting sales to prevent accidental escapes. Keep valuables and personal belongings in a safe location. Be cautious when handling cash or electronic payments. Do not allow unknown individuals inside your home. Stay hydrated and take precautions against the Florida heat.
❤️ LET'S KEEP SOUTHERN DUNES SAFE!Please be considerate of your neighbors, maintain clear roadways, and help keep our community clean and safe throughout the event. We appreciate everyone's cooperation in making our Community-Wide Garage Sale a safe, successful, and enjoyable event!
Happy Selling & Happy Shopping!
Southern Dunes Master Homeowners Association
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Please register to the new website.
Southern Dunes Master HOA invites you to join our official resident portal. Within this portal you can:
- Pay your HOA fees
- Access Policies & Governing Documents
- Pay your HOA fees or sign up for ACH
- And much more!
For assistance, please contact FRONTSTEPS Resident Support: : Beginning October 1, ALL DRC requests must be submitted through the new homeowner portal.
New portal only for homeowners starting on September 1st. Please create your new account at https://frontsteps.com/resident-login/ QRcode for New Portal 
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Dear Residents,
As we move into the
spring season, we appreciate everyone’s cooperation in keeping our community
clean, safe, and beautiful. Please review the important updates and reminders
below.
Yard Cleanup & Leaf Disposal
Following the recent
cold weather, many homes have accumulated dry, dead landscaping debris
including leaves and branches. As many have noticed, the dry leaves are accumulating
and will continue to fall until new ones come through. The street sweepers have
been out a few times as well as clean up crews. Everyone must pitch in, in their
best efforts to maintain the community looking at its best, and do their part
in assisting with clean-up
To maintain the
community’s appearance and prevent drainage issues:
- Rake and bag all leaves and yard debris include any leaves that are in
front of your property on the guttered areas.
- Do NOT blow leaves into the street or onto neighboring properties.
- Leaves in the street can clog storm drains and lead to costly vacuuming
and flooding.
- Place bagged leaves and debris at the edge of your driveway for pickup.
- Bundle branches neatly and dispose of small debris in your regular waste
bins when possible.
- Please remind your landscaping and property management companies.
If your yard debris
is not collected on garbage day (Friday) or you need an additional/bulk pickup,
contact: Haines City Public Works: 863‑421‑3777, they also handle
pickup for: appliances, furniture, other bulk or large household items. Follow
up until items are collected.
Haines City Utilities Department - Smart Meter Replacements
Haines City Utilities Department is underway with their scheduled smart
meter replacement project throughout the community. Please contact them directly
if you have any questions, or concerns at 863-421-3387. This is not a association
project.
Community Spring Yard Sale
Saturday, April 18,
2026 - 8:00 AM – 1:00 PM
Residents may sign
up at the guardhouse or by emailing: southerndunes@donasher.com
Feel free to share
on social media feeds and other communities.
Parking Reminders
Parking continues to
be a concern throughout the community. To ensure safety and clear roadways we ask
that everyone, including guests:
Park vehicles inside
the garage or on the driveway whenever possible - especially larger vehicles.
Avoid street parking when you can.
If street parking is
necessary: Stagger vehicles to
maintain safe traffic flow. Leave enough space for delivery, mail, and
emergency vehicles. Do not block mailboxes
Important Parking Reminders
- No parking at any time on
Southern Dunes Blvd or Hemingway Ave.
- No parking in yellow line areas.
- Stay clear of corner stop signs
and fire hydrants.
Noise Complaints & Disturbance Guidelines
Remember: Our
community follows the Haines City noise ordinance — Quiet hours are from 9 PM
to 7 AM. For noise disturbances within the community, you can contact Haines
City Police (Non-Emergency): 863‑421‑3636 directly. Our gate house personnel cannot
leave their post unless there is a patrol out. Addressing the situation may
take longer than expected.
Recent issues have
also involved events outside the community. The Polk County Sheriff’s Office
can respond, especially during weekends or after hours. You can contact the Polk
County Sheriff (Non-Emergency): 863‑298‑6200. They can respond to
disturbances including Unreasonably excessive noise, loud music
(including from vehicles audible from 25 feet or more) and barking dogs.
Design Review (DRC) Requirements
Reminder all
exterior changes require DRC approval before work begins, this includes:
- New roofs
- Driveways
- Landscaping changes
- Exterior paint (even if it’s the
same color)
- Sheds
- Fences
- Any exterior modification
Committee Meetings
are the first Thursday of each month at 4:30 PM at HOA Clubhouse.
You can obtain forms
& additional information by contacting the HOA office at southerndunes@donasher.com,
your Caliber Portal or website www.southernduneshoa.com –
Documents Libraries.
2nd Quarter Assessments (January, April, July and August)
HOA assessments are
due on the 1st day of the quarter, with a 30‑day grace period
before late fees or interest apply. Timely payments help keep the community
running smoothly. Payments can be made through the Caliber Portal: https://www.donasher.com/community-portal
Or https://frontsteps.cloud/caliberweb2_donasher.
If you need portal assistance, please contact the HOA. Residents can:
- Review accounts
- Make payments
- Set up auto‑debits
- Print statements
Thank you for
helping maintain the beauty, safety, and quality of Southern Dunes.
Your continued cooperation makes a meaningful difference in our community. Please
reach out with any questions or concerns by contacting us at southerndunes@donasher.com or 863‑419-0642 – please leave a clear message with
a call back number.
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Current watering guidelines
The Haines City Commission recently approved new watering guidelines for city residents. The new guidelines allow homeowners and businesses to water their lawns once per week. WATERING GUIDELINES Lawn Watering Days and TimesLawn watering is limited to once per week. · · Lawn watering days: o Monday: Addresses ending in 0 or 1. o Tuesday: Addresses ending in 2 or 3. o Wednesday: Addresses ending in 4 or 5. o Thursday: Addresses ending in 6 or 7. o Friday: Addresses ending in 8 or 9 or no addresses. 1. Customers shall curtail irrigation when rain has occurred within the last 24 hours. · Hand watering and micro-irrigation of plants (other than lawns) is not limited to days of the week but is limited to the minimum necessary and to the permitted hours set above. New Lawns and Plants· New lawns and plants have a 60-day establishment period and are exempt from the day of the week restrictions but are still restricted to the allowable hours outlined in the first section above. Reclaimed Water Car Washing and Pressure Washing· These and other water use should be conducted as efficiently as possible, such as using a bucket, sponge, or a shutoff nozzle to adhere to the general restriction prohibiting wasteful water use. · Unless it’s a business enterprise, the washing of non-business, personal vehicles shall be conducted no more than one time per week. Reporting Watering Violations· Please call 863-421-9937.
For more information, please contact the Utilities Department at 863-421-3695.
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Southern Dunes HOA – Community Newsletter
January 2026
Dear Southern Dunes
Residents,
As we begin the new
year, the Board of Directors and management hope you all enjoyed a wonderful
holiday season. Please take a moment to review the important community
reminders and updates below.
�� 1st Quarter
Assessments – Due January 30
If you have not yet
made your 1st quarter HOA payment, please remember the deadline is January
30.
You may make your
payment in any of the following ways:
A small number of
coupon booklets have been returned to the office. If you have not received
yours, please contact us—we may have it at the office for pickup, or we can
provide your payment information directly. If you use AutoPay, please
verify that your payment method and billing information are up to date.
�� Holiday Decorations
Please remember to
remove any remaining holiday items, including wreaths, lights, inflatables, and
similar decorations.
�� Mailbox Maintenance
Now is a great time
to inspect your mailbox, poles, and base for needed repairs or repainting.
If you need to
purchase a new mailbox, you may contact:
Beautiful Mailboxes
�� Miami-Dade:
305-403-4820
�� Toll Free:
800-856-6983
��
www.beautifulmailbox.com
�� Yard Waste &
Debris Guidelines
Please ensure your leaves
are raked and bagged, and that branches or landscape debris are
neatly stacked at the edge of your driveway or property.
Important:
- Do NOT place debris in the street gutters or drains — this
can cause blockages and flooding.
- Do NOT blow leaves onto streets or neighboring properties.
For bulk items such
as furniture, appliances (refrigerators, freezers, toilets), carpeting, or
other large items, please contact:
Haines City Public Works
�� 863‑421‑3777
It is the homeowner’s responsibility to schedule and ensure
pickup.
�� Noise Ordinance
Reminder
Southern Dunes
follows the Haines City Noise Ordinance, which is in effect from: 9:00
PM – 7:00 AM
For noise
complaints, please contact the Haines City Police Department – Non‑Emergency
Line:
�� 863‑421‑3636
Please note: Emails
or messages left for the HOA after hours will not result in immediate
assistance. Police must be contacted directly about noise or disturbance
issues.
�� Home & Property
Maintenance
Please inspect your
home’s exterior, driveway, and entry areas for dirt, mold, or mildew. Power
washing and cleaning are encouraged. If repainting is needed after cleaning,
remember that all exterior painting and driveway work requires an approved
Design Review Committee form before beginning any work.
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Dear Residents,
As we head into Labor Day Weekend, please take note of the following community reminders and updates:
Holiday Safety & Driving
No fireworks are permitted within the community.
Drive carefully – watch for pets, pedestrians, golf carts, and children.
Please abide by all posted speed limits and stop signs.
School is back in Session – we have more children walking and biking in the community. Please drive slowly and remain alert.
Do not text or use your phone while driving.
Parking Rules
No parking on Southern Dunes Blvd or Hemingway Ave.
Do not park on yellow lines or on the grass or block sidewalks. Do not park on the end of your driveways as this limits visibility.
If possible please park within your garage and driveway. Park larger vehicles on the driveway and not on the street. Be mindful when street parking of other properties driveway access, and avoid creating tight spaces for traffic flow and movement on the street.
Vehicles in violation may be towed without warning at the owner’s liability and expense.
Pool Safety
All pools are open from dawn to dusk.
No lifeguards on duty – please watch children closely.
Keep music and noise levels low.
No food or drinks are allowed on pool decks.
Quiet Hours
Quiet hours are from 9:00 PM to 7:00 AM daily. Please be respectful of your neighbors.
During these hours, residents must keep music, parties, outdoor activities, and pool noise to a minimum.
Labor Day is a NO Vendor / Contractor Holiday – Please plan and coordinate accordingly, they will not be provided access.
Trash & Bulk Pick-Up
Garbage pickup may be delayed by 1 day due to the holiday.
Pull bins back promptly after collection.
**Residents are responsible for arranging bulk trash pick-up (yard debris, appliances, furniture, etc.) directly with Haines City Public Works / Republic Services at 863-421-3777 as well as following up.
Upcoming Garage Sale
The next community garage sale is scheduled for Saturday, October 25, 2025.
To be added to the participation list, please email the office at southerndunes@donasher.com
Office Closure
The office will be closed Friday, August 29 – Monday, September 1 in observance of Labor Day.
We appreciate your cooperation in helping us keep our community safe, clean, and enjoyable for all.
Have a happy and safe Labor Day weekend!
Dear Residents,
As we head into Labor Day Weekend, please take note of the following community reminders and updates:
Holiday Safety & Driving
No fireworks are permitted within the community.
Drive carefully – watch for pets, pedestrians, golf carts, and children.
Please abide by all posted speed limits and stop signs.
School is back in Session – we have more children walking and biking in the community. Please drive slowly and remain alert.
Do not text or use your phone while driving.
Parking Rules
No parking on Southern Dunes Blvd or Hemingway Ave.
Do not park on yellow lines or on the grass or block sidewalks. Do not park on the end of your driveways as this limits visibility.
If possible please park within your garage and driveway. Park larger vehicles on the driveway and not on the street. Be mindful when street parking of other properties driveway access, and avoid creating tight spaces for traffic flow and movement on the street.
Vehicles in violation may be towed without warning at the owner’s liability and expense.
Pool Safety
All pools are open from dawn to dusk.
No lifeguards on duty – please watch children closely.
Keep music and noise levels low.
No food or drinks are allowed on pool decks.
Quiet Hours
Quiet hours are from 9:00 PM to 7:00 AM daily. Please be respectful of your neighbors.
During these hours, residents must keep music, parties, outdoor activities, and pool noise to a minimum.
Labor Day is a NO Vendor / Contractor Holiday – Please plan and coordinate accordingly, they will not be provided access.
Trash & Bulk Pick-Up
Garbage pickup may be delayed by 1 day due to the holiday.
Pull bins back promptly after collection.
**Residents are responsible for arranging bulk trash pick-up (yard debris, appliances, furniture, etc.) directly with Haines City Public Works / Republic Services at 863-421-3777 as well as following up.
Upcoming Garage Sale
The next community garage sale is scheduled for Saturday, October 25, 2025.
To be added to the participation list, please email the office at southerndunes@donasher.com
Office Closure
The office will be closed Friday, August 29 – Monday, September 1 in observance of Labor Day.
We appreciate your cooperation in helping us keep our community safe, clean, and enjoyable for all.
Have a happy and safe Labor Day weekend!
Dear Residents,
As we head into Labor Day Weekend, please take note of the following community reminders and updates:
Holiday Safety & Driving
- No fireworks are permitted within the community.
- Drive carefully – watch for pets, pedestrians, golf carts, and children.
- Please abide by all posted speed limits and stop signs.
School is back in Session – we have more children walking and biking in the community. Please drive slowly and remain alert.
- Do not text or use your phone while driving.
Parking Rules
- No parking on Southern Dunes Blvd or Hemingway Ave.
- Do not park on yellow lines or on the grass or block sidewalks. Do not park on the end of your driveways as this limits visibility.
- If possible please park within your garage and driveway. Park larger vehicles on the driveway and not on the street. Be mindful when street parking of other properties driveway access, and avoid creating tight spaces for traffic flow and movement on the street.
- Vehicles in violation may be towed without warning at the owner’s liability and expense.
Pool Safety
- All pools are open from dawn to dusk.
- No lifeguards on duty – please watch children closely.
- Keep music and noise levels low.
- No food or drinks are allowed on pool decks.
Quiet Hours
- Quiet hours are from 9:00 PM to 7:00 AM daily. Please be respectful of your neighbors.
- During these hours, residents must keep music, parties, outdoor activities, and pool noise to a minimum.
- Labor Day is a NO Vendor / Contractor Holiday – Please plan and coordinate accordingly, they will not be provided access.
Trash & Bulk Pick-Up
- Garbage pickup may be delayed by 1 day due to the holiday.
- Pull bins back promptly after collection.
- **Residents are responsible for arranging bulk trash pick-up (yard debris, appliances, furniture, etc.) directly with Haines City Public Works / Republic Services at 863-421-3777 as well as following up.
Upcoming Garage Sale
- The next community garage sale is scheduled for Saturday, October 25, 2025.
- To be added to the participation list, please email the office at southerndunes@donasher.com
Office Closure
- The office will be closed Friday, August 29 – Monday, September 1 in observance of Labor Day.
We appreciate your cooperation in helping us keep our community safe, clean, and enjoyable for all.
Have a happy and safe Labor Day weekend!
08/28/2025
Dear Residents,
As we head into Labor Day Weekend, please take note of the following community reminders and updates:
Holiday Safety & Driving
No fireworks are permitted within the community.
Drive carefully – watch for pets, pedestrians, golf carts, and children.
Please abide by all posted speed limits and stop signs.
School is back in Session – we have more children walking and biking in the community. Please drive slowly and remain alert.
Do not text or use your phone while driving.
Parking Rules
No parking on Southern Dunes Blvd or Hemingway Ave.
Do not park on yellow lines or on the grass or block sidewalks. Do not park on the end of your driveways as this limits visibility.
If possible please park within your garage and driveway. Park larger vehicles on the driveway and not on the street. Be mindful when street parking of other properties driveway access, and avoid creating tight spaces for traffic flow and movement on the street.
Vehicles in violation may be towed without warning at the owner’s liability and expense.
Pool Safety
All pools are open from dawn to dusk.
No lifeguards on duty – please watch children closely.
Keep music and noise levels low.
No food or drinks are allowed on pool decks.
Quiet Hours
Quiet hours are from 9:00 PM to 7:00 AM daily. Please be respectful of your neighbors.
During these hours, residents must keep music, parties, outdoor activities, and pool noise to a minimum.
Labor Day is a NO Vendor / Contractor Holiday – Please plan and coordinate accordingly, they will not be provided access.
Trash & Bulk Pick-Up
Garbage pickup may be delayed by 1 day due to the holiday.
Pull bins back promptly after collection.
**Residents are responsible for arranging bulk trash pick-up (yard debris, appliances, furniture, etc.) directly with Haines City Public Works / Republic Services at 863-421-3777 as well as following up.
Upcoming Garage Sale
The next community garage sale is scheduled for Saturday, October 25, 2025.
To be added to the participation list, please email the office at southerndunes@donasher.com
Office Closure
The office will be closed Friday, August 29 – Monday, September 1 in observance of Labor Day.
We appreciate your cooperation in helping us keep our community safe, clean, and enjoyable for all.
Have a happy and safe Labor Day weekend!
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Southern Dunes HOA Updates and Reminders August 2025
Security Services Update
Due to a failure to meet performance expectations and breaches of contract, Southern Dunes HOA will be changing security providers. Effective September 1, 2025, we are pleased to welcome back JobOne Security. We anticipate a smooth transition and improved services for our community. **Updated**
Mayberry Security has notified the associaiton that they will not be providing services until August 30, instead JobOne security will be start providing services ahead of schedule promptly on August 16th midnight. We ask for your patience and cooperation as we transition ahead of schedule.
Back-to-School Safety Reminders
With school back in session, and the changing community dynamic there is an increased presence of children and pedestrians. Please use extra caution:
- Obey all traffic signs and posted speed limits. Some streets have been reduced from 25 mph to 15 mph—be aware of updated signage. This is a residential area, help maintain the community safe and incident free. There is no need to rush - coordinate to leave your home on time or earlier to avoid having to rush and speed - putting others, yourself and your loved ones at risk. **Please be advised the Haines City Police Department conducts sporadic patrols in unmarked and marked vehicles.
- Make complete stops at all stop signs.Yield to pedestrians and golf carts - they have the right of way—do not speed or drive aggressively. Do not look at your phone or text and drive - it can wait or pull over if needed.
- Avoid parking in ways that limit visibility for walkers and other drivers exiting their driveways or on sidewalks. Make sure your vehicles fit fully on your driveway without overhanging on the sidewalk or onto the street. Parking on the grass is not permitted at any time.
- Garages are intended for vehicle parking, not storage, game rooms or other uses. Park your vehicles within your garage or on your driveway whenever possible. If parking on the street where permitted, park larger vehicles on your driveway, avoid blocking mailboxes, and do not obstruct other driveways. Park motorcycles, scooters and similar vehicles within your garage.
- All traffic and parking rules apply to vehicles and motor cyclists.
Design Review Committee (DRC) Reviews
All exterior changes require DRC approval, including but not limited to:
- Exterior painting of homes and driveways (even if same color)
- Major landscaping changes
- Fences and paver entrances, driveways and walkways.
- All other visible exterior modifications
Applications can be found at www.southernduneshoa.com under the Forms and Documents tab or in your Caliber portal. Submit all forms directly to southerndunes@donasher.com. The committee meets the first Thursday of every month. If you have any questions please reach out to the HOA.
Courtesy & Property Notices
If you receive a notice regarding your property, please do not take it personally— we sometimes see things that you do not. Our goal is to maintain community aesthetics and property values.
- Please correct notices within the time frame given. You can take a picture of the cured violation notice to notify your notice has been cured.
- When contacting the HOA, please refrain from using foul language and maintain a proper decorum and pleasant attitude. Please do not get upset or take it personally. If needed, a re inspection can be scheduled.
- Report any maintenance issues, violations, or questions directly to the HOA to avoid miscommunication and ensure quick resolution.
- Please log into your Caliber portal to review your contact information, property file, and community documents. If you cannot find what you need, reach out to the HOA for assistance.
- Inoperable vehicles (including those with flat tires or visible disrepair) are not permitted in street view—store them in your garage or remove them from the community.
Vehicle Registration Requirements
- All vehicles must be registered with the HOA.
- Homeowners: Provide proof of ownership and a copy of your vehicle registration.
- Tenants: Provide a valid executed lease and vehicle registrations.
- Rental vehicles cannot be registered.
- Golf carts must have current insurance and cart information on file with the HOA.
Assessment Payments
The 3rd quarter has ended, and some owners still have open account balances. Please ensure payments are made within the 30-day grace period to avoid late fees and other charges. If you have any accounting questions or need a statement please email hoadues@donasher.com.
Community Appearance & Landscaping
- With recent rains, grass and weeds are growing faster—please keep up with regular mowing and trimming. Trim bushes and shrubs and remember to weed your plant beds, driveways and pavers. This includes all sides of the homes - front, sides and back.
- Don't forget to remove all dead and dry palm fronds. Power washing your home and driveway is encouraged to maintain curb appeal.
- Keep landscaping neat to help control insects, rodents, and nuisance animals.
Haines City Watering Restrictions
Lawn watering is restricted to once per week. The specific days for watering are as follows:
- ·Monday: Addresses ending in 0 or 1
- ·Tuesday: Addresses ending in 2 or 3
- ·Wednesday: Addresses ending in 4 or 5
- ·Thursday: Addresses ending in 6 or 7
- ·Friday: Addresses ending in 8 or 9
Hand watering and micro-irrigation of plants (other than lawns) are not limited to days of the week but are restricted to the minimum necessary and to the permitted hours set above. New lawns and plants have a 60-day establishment period and are exempt from the day of the week restrictions but are still restricted to the allowable hours outlined in the first section above.
Hurricane Season Preparedness
- Remove or secure loose outdoor items and potential flying projectiles.
- Trim back overgrown trees and remove dead branches or shrubs.
- Stock up on essentials (water, batteries, and other supplies) before a named storm is announced so you can find what you need and avoid the hurricane rush.
- Inspect your property for areas of standing water accumulation to reduce mosquito breeding.
- Clean out your gutters of leaves and other debris so water flows.
- If your home has a tarp, make sure it is not ripped or shredded and fastened securely. Coordinate to repair / replace roofs as soon as possible. (Submit a DRC form )
Clubhouse, Pools & Amenities
- Parking at the HOA clubhouse after hours is not permitted—violators may be towed at the owner’s expense and liability.
- The gym, library, and bathrooms at the Forest Hills clubhouse are for residents and guests—please keep music and voices low, clean up after use, and handle equipment with care.
- At all other pools, cabanas, and bathrooms (St. Augustine & Hemingway/Paulette):
- Keep bathrooms clean.
- Do not flush items other than toilet paper.
- Dispose of paper towels and trash properly.
- Report maintenance issues to southerndunes@donasher.com or call 863-419-0642 (include photos if possible).
Pet Owner Reminders
- Pick up after your pets at all times.
- Keep pets leashed when outside—unleashed pets can approach walkers, runners, or passersby unexpectedly.
- The Sheriff’s Department and Animal Control will be contacted for unleashed pets found roaming the community.
- The HOA is not responsible for any incidents involving unleashed pets.
Trash & Bulk Trash Pickup
For appliances, furniture, landscaping debris, or large items, contact Haines City Public Works at 863-421-3777 to schedule pickup and confirm what they will collect.
- All trash must fit within the closed trash bins, landscaping debris such as bagged leaves and neatly piles branches can be left by the bin for pick up. If you're in doubt please contact the Haines City Public Works Department. You can also ask for an additional bin if necessary.
- Trash pick up is on Friday throughout the day. You may take out your bins after 6pm on Thursday and promptly remove them from the street the latest by Saturday. *Please keep in mind holidays may delay garbage pick up normally one day (Saturday).
- Bins left out on the curb Monday morning may receive a warning or citation issued by the Haines City Code Enforcement Department.
Stay Connected
Please ensure your contact information is up to date—mailing address, email, phone number, property manager, and local emergency contacts. If you need assistance, contact the HOA office; we will do our best to help.
We also ask that owners save the following e-mail address' so they don’t go to spam/junk when we email them from Caliber.
CALIBER SOFTWARE EMAILS
Email Blasts - EmailAlert@calibersoftware.email
Violations – Compliance@calibersoftware.email
Portal Registration - DonAsher@calibersoftware.email
Reset Password – Caliber Portal Account Administration DonAsher@calibersoftware.email
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